Welcome to Oasis Hotels & Resorts, S.A. de C.V. [hereinafter "Oasis"] please read carefully the privacy notice on this Web Site. It describes the terms and conditions for its use under Mexican law.
Pursuant to the Federal Law for the Protection of Personal Information Held by Private Parties and its Regulations, you expressly consent that the information you provide while receiving the services will be stored and used in a personal database owned by Oasis, domiciled at Boulevard Kukulkán km. 6.5, Zona Hotelera, 77500, Cancun, Quintana Roo, Mexico.
The proper storage and use of your personal information in accordance with the Federal Laws of Mexico is a priority for Oasis. This Privacy Notice complements all other simplified or short versions of privacy notices published by Oasis as holders of your personal information and supersedes all others that do not expressly refer to such notices.
We store and use your personal information to provide a better quality service to you as a client and, if you choose, send you information about our products and services by e-mail, mobile channels, telemarketing or mail. Through the site oasishotels.com Oasis brings the world to its users. Through oasishotels.com and other official websites we provide hotel information and services, online room reservations, pre-reservation service, hotel locators, hotel locator by rate, convention venues, pre-reservation of convention, wedding and reception halls, Oasis image bank, client care services, and a variety of promotions that are continually being updated (collectively "the services").
Oasis hereby expressly states that the information provided and any that is collected while providing a service, will be transferred to related companies to be used in sending out products delivering services marketing.
Use of the personal information you provide:
Oasis will use the personal information collected on this website for the following purposes:
User consent for the storage and transfer of their personal information.
When you provide your information to Oasis or any Oasis Hotels & Resorts SA de CV associate you expressly accept these terms and conditions of use and you grant full consent for the handling of such personal information in accordance with the stated ends. Furthermore, you accept that your information may be transferred to related entities for the fulfillment of obligations associated with a purchased service, exclusively for the stated purpose, ensuring that such information will not be transferred to third parties for any other purpose without your additional consent. When ordered to do so by the proper authorities said information will be delivered to official bodies who request it, stipulating that in such cases only the specific information required for legal compliance with an order shall be provided and the rest of your personal information will be protected.
When you use our online reservation process at oasishotels.com we will collect the information about the hotel you wish to reserve and e-mail as you complete the reservation process. If you are unable to complete the reservation we will contact you with this information to provide assistance (for example, in the event of a technical glitch). When we contact you to help you complete the process you may exercise the right to revoke your consent.
As owner of the personal information you have at all times the right to read your the file in which it is contained and or oppose the terms under the personal information protection laws. Furthermore, your consent for the handling and transfer of your personal information is revocable at all times without retroactive effect under articles 22, 23, 24 and 25 of the Law for the Protection of Personal Information Held by Private Parties.
In order to do this you should contact Oasis at firstname.lastname@example.org or by sending a written notice to Boulevard Kukulkán km. 6.5, Zona Hotelera, 77500, Cancun, Quintana Roo, Mexico. Oasis warrants that it has set up the proper security measures in its facilities, systems and files.
Furthermore, although Oasis warrants the confidentiality of your Personal Information, it may be disclosed as well as any other information it holds or to which it has access through its systems when it has a legal obligation to do so. Users of www.oasishotels.com are responsible, in all cases, for the veracity, accuracy, validity and legitimacy of the Personal Information they supply and for keeping such information duly updated.
Oasis Hotels & Resorts values your privacy. We want you to be confident in using this site to make your online reservations. We are very much aware of your concerns about the privacy of your information, and we have no desire or intent to infringe on your privacy. We will not provide your personal information to anyone else. When you provide your personal information such as name, address, e-mail address, and telephone number, we will not give or sell this information to any outside company for any use. The information you provide will be kept confidential and will be used only to support your customer relationship with us. We have appropriate security measures in place to protect against the loss, misuse, or alteration of information we have collected from you on our site. All of the information contained in this website, including the site design, graphics, and text are the copyrighted property of Oasis Hotels & Resorts. Any other trademarks, company names, product names, and/or logos set forth in this website are the property of their respective owners.
In order to do any changes or cancellations please contact our Reservations Department with at least 72 hours advance notice to proceed without any charges. (Otherwise the first night will be charged.)